In the care sector there is a demand for more qualified carers with higher levels of skills, compassion, resilience, and stamina. And yet there are a number of very real difficulties with this role ‐ risk of assault or accusation of misconduct, poor supervision, high ethical demands, shift work, emotional and psychological challenges, and limited peer support.

From the traditional conceptualisation of a carer, to a coach, this module reviews the philosophy associated with coaching, the combination of processes, models and methodologies utilised by coaches to bring about lasting, positive, behavioural change.